Professional Summary
Operations executive and founder with 20+ years driving multifamily performance, M&A support, and digital transformation — and building ventures from the ground up. Owns budgets and strategy, negotiates vendor and partner contracts, and turns operating discipline into measurable value, while personally shipping the technology that modernizes the business.
Highlights
- 20+ years operational leadership
- Founder of multiple brands & products
- −20% costs; +3–6% ROI YoY
- Interim regional leadership through 3 ownership transitions
Core Competencies
Executive Leadership
- P&L & budget ownership, forecasting
- Strategy, growth & value creation
- Investor relations & reporting
- Vendor & contract negotiation
- Team building & mentorship
Operations & Asset Management
- Property operations & portfolio oversight
- NOI optimization & performance analysis
- Value-add repositioning & due diligence
- Risk, compliance & Fair Housing
- Acquisitions, dispositions & lease-ups
Investment & Underwriting
- Acquisition & disposition analysis
- Underwriting & deal structuring
- Value-add repositioning & ROI
- NOI & portfolio performance
- JV partnerships & investor relations
Revenue, Marketing & Sales
- Revenue/rent optimization (LRO, RealPage)
- Renewal retention & resident relations
- Marketing strategy, SEO & branding
- Market analysis & competitive pricing
Professional Experience
Senior Manager — ClearWorth ResidentialFeb 2023 – Present
- Lead multifamily property operations and repositioning for a firm specializing in improving underperforming assets.
- Align operational strategy with investment objectives to drive efficiency, performance, and value creation.
Manager, Multifamily Operations — Nationwide Portfolio Oversight — Avenue LivingFeb 2024 – May 2025
- Oversaw operations across a nationwide workforce-housing portfolio for a North American real estate investment trust.
- Partnered with regional teams and vendors across markets to standardize best practices and improve NOI.
Senior Property Management Specialist — Emerge LivingMar 2023 – Feb 2025
- Delivered operational support and performance oversight across a multifamily management portfolio.
Operations Support Specialist — ClearWorth CapitalApr 2021 – Mar 2023
- Supported acquisition and repositioning of underperforming multifamily assets to maximize investor returns.
- Contributed to deal analysis and value-add improvements through joint-venture partnerships.
Property Manager — ClearWorth ResidentialNov 2019 – Apr 2022
- Positioned a growing property for market; led amenity, office, and landscaping enhancements and a full website rebrand.
Community Director — CWS Apartment HomesDec 2017 – Oct 2018
- Ran daily operations on RealPage/OneSite; owned customer service, marketing, sales, pricing, and investor reporting.
- Increased renewal retention by 35% with a 4% trade-out ROI using rent-optimization software and market data.
- Maintained occupancy +3% through Hurricane Harvey and market saturation.
Property Manager / Auditor / Due-Diligence Team Leader — Marquette ManagementApr 2016 – Nov 2017
- Renegotiated contracts and reduced operating costs by 20%; served as Yardi Specialist and software tester.
- Selected to help develop the Yardi RentCafe platform for the southern region and mentored teams post-rollout.
- Led new-construction punch for the luxury Catalyst high-rise in downtown Houston.
Property Manager / Trainer / Marketing & SEO Specialist — Steadfast CompaniesOct 2013 – Apr 2016
- Sustained 93% average occupancy and +3% ROI YoY; reduced HOA fees by 2%.
- Co-developed the “Find your Happy” marketing strategy to grow exposure on a limited budget.
- Led operations for months post-acquisition without regional presence across three ownership transitions.
Property Manager / Interim Regional Manager — CFLane, LLCAug 2011 – Oct 2013
- Achieved and maintained 96% occupancy and +6% ROI YoY; provided regional operational support and inspections.
Property Manager / Regional Support Specialist — Davis DevelopmentAug 2008 – Aug 2011
- Renegotiated vendor contracts saving the portfolio 10% annually; built localized training for new hires.
Senior Recruiting Manager, Property Management Division — Career StrategiesOct 2007 – Aug 2008
- Averaged 1,200 booked hours/week; selected to open a new office and trained managers on operations and Fair Housing.
Regional Trainer / Leasing — RREEF · Archstone2004 – 2007
- Trained regional teams and delivered leasing performance across multi-market apartment communities.
Programs & Websites Developed
homeconnect.cloudResident information portal for multifamily communities — operations meets modern tech.
Ask MykLocal-first AI assistant — private, tunnel-served, with an iOS companion app.
MB
Myks Brain engineNode.js/Express gateway with local Ollama inference and an autonomous build agent.
Designs by MYKFounder — brand, web, and creative studio: client sites, e-commerce, identity.
QC
Queens Custom ShopE-commerce build — Express, SQLite, PayPal checkout.
AI
Local AI TrainerStreamlit + Ollama teaching app for hands-on model workflows.
Certifications & Ongoing Education
- Certified Apartment Manager (CAM) — National Apartment Association (2016)
- Intro to Programming: HTML & CSS — Udemy (2016)
- Video Shorts Specialist for Claude — Hyper Entrepreneur (2026)
- In progress: GitHub Foundations, Google AI Essentials
- Pursuing: Hugging Face Agents, AWS Cloud Practitioner, Microsoft Copilot
- Roadmap: RHCSA, AWS Solutions Architect, CKA
Education
- University of Maryland — Robert H. Smith School of Business · Artificial Intelligence in Business (currently underway)
- University of Houston — Communication & Media Studies
- Houston Community College — Social Psychology
Platforms & Skills
Yardi Voyager · RealPage · OneSite · RentCafe · Blue Moon · AMSI · LRO · CRM · Multifamily Operations · Asset Management · Property Management · NOI Optimization · Revenue Management · Budgeting & Forecasting · Investor Relations · Underwriting · Due Diligence · Value-Add Repositioning · Acquisitions & Dispositions · Lease-Ups · Renewal Retention · Fair Housing · Vendor Management · Marketing & SEO · Team Leadership · Training & Enablement · HTML/CSS/JavaScript · Node.js · Express · E-commerce · Local-First AI · Automation